Frequently Asked Questions

I am from a country that you do not have listed for shipping, and wish to place an international order. But my credit card does not work with PayPal.

Due to credit card fraud and shipping scams that are common, we will only accept payments for international orders through our PayPal invoices.


I wish to order a custom top hat. How long will it take to be made and shipped?

Depending on the current custom order schedule, it generally takes 4 - 6 weeks from time of payment. The time may be adjusted depending on the amount of detail and any special fabric requests.


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